Turn your customer pain points into actionable insights
ayona is an AI powered customer intelligence platform that allows you to act on your customer's most painful problems from diverse channels like app stores reviews or customer mails.
Customer feedback made easy
Reviews, surveys, interviews, support tickets, and more—ayona brings them all into one workspace. Stay connected to your customers by gaining real-time insights from all your feedback channels, with quantified recommendations for effortless prioritisation across teams.
Consolidate feedback data from a variety of sources
End the chaos of managing customer feedback by simply connect data sources with ayona's predefined integrations. ayona automatically categorises and labels all sources for you, saving countless hours of data engineering and manual tagging. See an overview of our available integrations.
Monitor key improvement areas in real-time
Get an overview of your most pressing topics across teams in real-time and identify areas to improve. Analyse data sources based on sentiment or feedback types.
Faster and smarter decision making
Improve your decision-making with precise, quantified recommendations, such as understanding how many users are impacted by an issue. Use advanced filters and sorting for deeper analysis.
Built for product and marketing teams
Stay close to customers
Marketers use ayona to collect and analyse data to identify trends and areas for improvement within the customer journey.
Drive Product Success
Product Managers use ayona to accelerate the path to product-market fit with confidence. They also leverage detailed recommendations as the foundation for their discovery workflow.
Real-time decision making
Leadership uses ayona's dashboard for quick access into issues that may affect the success of the company. Additionally, they can effectively integrate the voice of the customer and gain a quantified perspective on feedback.
Our commitment to privacy and data control
Benefit from scalability and cost-efficiency of technologies used while ensuring your data remains private and secure throughout the generation process.
PII Removal & Masking
ayona uses a standard PII filtering process to remove personal identifiers before data storing and allows you to define custom entities to be masked according to your specific needs
Data Residency
ayona securely stores your data in Switzerland, with our infrastructure operating entirely within the country (except for the LLMs). Our solutions are proudly developed in Switzerland
Security Control & Encryption
We allow you to set sensitivity levels for each feedback source individually while all our data and communication is encrypted on highest standards
Try ayona for free
No credit card required.
First 30 days are for free
Process 100 feedbacks
Test all features